Returns & Exchanges
At BEECHTREE, we strive to ensure you are completely satisfied with your fashion choices. If you are not happy with your purchase, you can return or exchange any unworn item with original tags within 14 days of delivery.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.
- 2.Pack the Items
Securely pack the items in their original packaging, ensuring all tags and the invoice are included to prevent any issues during the inspection process.
- 3.Handover to Courier
Our designated courier partner will contact you within 48 hours to collect the package from your doorstep at no additional cost for valid return claims.
- 4.Quality Check and Refund
Once our warehouse team receives and inspects the items, your refund will be processed to your original payment method or as store credit within 7-10 business days.
